Montgomery Wards Zer Manual

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Key peopleOriginal company: 1872 founder,namesake company: John Baumann, president of parent companyProductsClothing, footwear, bedding, furniture, jewelry, beauty products, appliances, housewares, tools, and electronics.BrandsPowr-KraftElectric AvenueWards KidsMontgomery Ward CatalogMontgomery Wards Auto ExpressWebsiteMontgomery Ward Inc. Is the name of two historically distinct American retail enterprises.

It can refer either to the, a defunct and retailer which operated between 1872 and 2001, or to the also known as Wards. Progress Lighting the Way for Commerce, designed for Montgomery Ward by sculptor, appeared as a medallion on many Montgomery Ward storesMontgomery Ward was founded by in 1872. Aaron had conceived of the idea of a business in, after several years of working as a traveling salesman among rural customers. He observed that rural customers often wanted 'city' goods, but their only access to them was through rural retailers who had little competition and did not offer any guarantee of quality. Ward also believed that by eliminating intermediaries, he could cut costs and make a wide variety of goods available to rural customers, who could purchase goods by mail and pick them up at the nearest train station.Ward started his business at his first office, either in a single room at 825 North or in a loft above a livery stable on Kinzie Street, between Rush and State Streets.

He and two partners raised $1,600 and issued their first catalog in August 1872. It consisted of an 8 in × 12 in (20 cm × 30 cm) single-sheet price list, listing 163 items for sale with ordering instructions for which Ward had written the copy. His two partners left the following year, but he continued the struggling business and was joined by his future brother-in-law, George Robinson Thorne.In the first few years, the business was poorly received by rural retailers.

Considering Ward a threat, they sometimes publicly burned his catalog. Despite the opposition, however, the business grew at a fast pace over the next several decades, fueled by demand primarily from rural customers who were inspired by the wide selection of items that were unavailable to them locally.

Customers were also inspired by the innovative company policy of 'satisfaction guaranteed or your money back', which Ward began in 1875. Ward turned the copywriting over to department heads but continued poring over every detail in the catalog for accuracy.In 1883, the company's catalog, which became popularly known as the 'Wish Book', had grown to 240 pages and 10,000 items. In 1896, Wards encountered its first serious competition in the mail order business, when introduced his first general catalog. In 1900, Wards had total sales of $8.7 million, compared to $10 million for, and both companies struggled for dominance during much of the 20th century. By 1904, Wards had expanded such that it mailed three million catalogs, weighing 4 lb (1.8 kg) each, to customers.In 1908, the company opened a 1.25-million-square-foot (116,000 m 2) building stretching along nearly one-quarter mile of the, north of downtown Chicago. The building, known as the, served as the company headquarters until 1974, when the offices moved across the street to a new tower designed. The catalog house was declared a in 1978 and a Chicago historic landmark in May 2000.

In the decades before 1930, Montgomery Ward built a network of large distribution centers across the country in,. In most cases, these reinforced concrete structures were the largest industrial structures in their respective locations. The Baltimore was added to the in 2000. 1995–1997 Montgomery Ward logo Expansion into retail outlets died in 1913, after 41 years of running the catalog business.

The company president, William C. Thorne (the co-founder's eldest son) died in 1917 and was succeeded by, who retired in 1920 due to ill health.In 1926, the company broke with its mail-order-only tradition when it opened its first retail outlet store in. It continued to operate its catalog business while pursuing an aggressive campaign to build retail outlets in the late-1920s. In 1928, two years after opening its first outlet, it had opened 244 stores.

By 1929, it had more than doubled its number of outlets to 531. Its flagship retail store in Chicago was located on between Madison and Washington streets. In 1930, the company declined a merger offer from its rival chain Sears.

Losing money during the, Wards alarmed its major investors, including. In 1931, Morgan hired as president who cut staff levels and stores, changed lines, hired store rather than catalog managers, and refurbished stores. These actions caused the company to become profitable before the end of the 1930s.

Wards was very successful in its retail business. 'Green awning' stores dotted hundreds of small towns across the country. Larger stores were built in the major cities.

By the end of the 1930s, Montgomery Ward had become the country's largest retailer, and Sewell Avery became the company's chief executive officer. In 1939, as part of a promotional campaign, staff copywriter created the character and an eponymous illustrated poem. In 1946, the store distributed six million copies of the poem as a storybook, and popularized the song nationally.

'Electric Avenue' logo on closed store in, CA (2010)In 1946, the, a society of in New York City, exhibited the Wards catalog alongside as one of 100 American books chosen for their influence on life and culture of the people. The brand name of the store became embedded in the popular American consciousness and was often called by the nickname ' Monkey Ward' (a corruption of Mont'gy Ward), both affectionately and derisively. Government seizure In April 1944, four months into a nationwide strike by the company's 12,000 workers, U.S. Army troops seized the company's Chicago offices.

The action was ordered due to Avery's refusal to settle the strike as requested by the administration, concerned about the adverse effect on the delivery of goods in wartime. Avery had refused to comply with a order to recognize the unions and institute the terms of a collective bargaining agreement.

Eight months later, with Montgomery Ward continuing to refuse to recognize the unions, President Roosevelt issued an seizing all of Montgomery Ward's property nationwide, citing the as well as his power under the Constitution as. In 1945, ended the seizure and the ended the pending appeal as moot. Decline After World War II, Sewell Avery believed the country would fall back into a recession or even a depression. He decided to not open any new stores, and did not even permit expenditure for paint to freshen the existing stores. His plan was to bank profits to preserve liquidity when the recession or depression hit, and then buy up his retail competition. However, without new stores or any investment back into the business, Montgomery Ward declined in sales volume compared to Sears; many have blamed the conservative decisions of Avery, who seemed to not understand the changing economy of the postwar years. As new shopping centers were built after the war, Sears was perceived to have gotten better locations than Wards.

Nonetheless, for many years Wards was still the nation's third-largest department store chain.In 1955, investor waged a high-profile to obtain control of the board of Montgomery Ward. The new board forced the resignation of Avery. This fight led to a state court decision that corporations were not entitled to stagger elections of board members.' Meanwhile, throughout the 1950s, the company was slow to respond to the general movement of the American middle class to.

While its competitors, and established new anchor outlets in the growing number of suburban, Avery and succeeding top executives had been reluctant to pursue such expansion. They stuck to their downtown and main street stores until the company had lost too much market share to compete with its rivals. After Avery's departure in 1955, it was two years before the first new store since the 1930s was opened. Wards tried to become more aggressive with store opening, but it was too late.

As the existing stores looked worn and disheveled, malls would often not allow Wards to build there. Its catalog business had also begun to slip by the 1960s.In 1961, company president John Barr hired to lead Montgomery Ward as president in its turnaround. Brooker brought with him a number of key new management people, including Edward Donnell, former manager of Sears' Los Angeles stores. The new management team achieved the turnaround reducing the number of suppliers from 15,000 to 7,000 and the number of brands being carried dropped from 168 to 16. Ward's private brands were given 95 percent of the volume compared with 40 percent in 1960. The results of these changes were lower handling costs and higher quality standards.

Buying was centralized but store operations were decentralized, under a new territory system modeled after Sears. In 1966, Ed Donnell was named company president. Brooker continued as chairman and chief executive officer until the mid 1970s. In 1968, Brooker helped engineer a friendly merger with; the new company was named MARCOR.

In 1974, oil company bought MARCOR.During the 1970s, the company continued to struggle. In 1973, its 102nd year in business, it purchased a small chain, the -based Jefferson Stores, renaming these locations Jefferson Ward. Mobil, flush with cash from the recent, acquired Montgomery Ward in 1976.

By 1980, Mobil realized that the Montgomery Ward stores were doing poorly in comparison to the Jefferson stores, and decided that high quality discount units, along the lines of Dayton Hudson Company's stores, would be the retailer's future. Within 18 months, management quintupled the size of the operation, now called Jefferson Ward, to more than 40 units and planned to convert one-third of Montgomery Ward's existing stores to the Jefferson Ward model. The burden of servicing the new stores fell to the tiny Jefferson staff, who were overwhelmed by the increased store count, had no experience in dealing with some of the product lines they now carried, and were unfamiliar with buying for northern markets. Almost immediately, Jefferson had turned from a small moneymaker into a large drain on profits.

The company sold the chain's 18-store northern division to, a division of, in 1985. The remaining stores closed. Montgomery Ward Building in.In 1985, the company closed its catalog business after 113 years and began an aggressive policy of renovating its remaining stores.

It restructured many of the store layouts in the downtown areas of larger cities and affluent neighborhoods into -like specialty stores, as these were drawing business from traditional department stores. In 1988, the company management undertook a successful $3.8 billion, making Montgomery Ward a privately held company.In 1987, the company began a push into, using the 'Electric Avenue' name. Montgomery Ward greatly expanded its electronics presence by shifting from a predominantly private label mix to an assortment dominated by major brands such as, and others. Vice President Vic Sholis, later president of the Tandy Retail Group (McDuff, VideoConcepts, and ), led this strategy.

In 1994, revenues increased 94% largely due to Montgomery Ward's tremendously successful direct-marketing arms. For a short period, the company reentered the mail-order business via a licensing agreement with. However, by the mid-1990s, sales margins eroded in the competitive electronics and appliance hardlines, which traditionally were Montgomery Ward's strongest lines.In 1989, the company's small electronics leader, Jim Hamilton (later known as the father of computer retailing), offered a deeply discounted PC for $1499. The promotion was a huge success and led to the development of the nation's first branded computer store department. Space was allocated in three Sacramento stores to create SOHO (small office/home office) departments.

Since many of the brands like Hewlett Packard and Panasonic would not disrupt their dealer channel and sell direct to Montgomery Ward, Hamilton had to create relationships with distributors. When the Sacramento stores opened, their shelves included products from Hewlett Packard and OkiData, companies which had never been in a national retailer.

The test was a major success and the SOHO department was rolled out to all Montgomery Ward locations. Montgomery Ward was one of the first retailers to carry consumer products from IBM, Apple, Compaq, Hewlett Packard, Western Digital and many others. The SOHO Department was carved into a separate division of the company and quickly became Montgomery Ward's largest revenue producing division, with over $4 billion in revenues.In 1994, Wards acquired the now-defunct retail chain.Bankruptcy, restructuring, and liquidation.

In 1997, the logo was changed to simply 'Wards' which was used until the chain liquidated in 2001.By the 1990s, however, even its rivals began to lose ground to low-price competition from, and especially, which eroded even more of Montgomery Ward's traditional customer base. In 1997, it filed for, emerging from protection by the in August 1999 as a wholly owned subsidiary of, which was by then its largest shareholder. As part of a last-ditch effort to remain competitive, the company closed over 100 retail locations in 30 (including all the Lechmere stores), abandoned the specialty store strategy, renamed and rebranded the chain as simply Wards (although unrelated, Wards was the original name for the now-defunct ), and spent millions of dollars to renovate its remaining outlets to be flashier and more consumer-friendly. However, GE Capital reneged on promises of further financial support of Montgomery Ward's restructuring plans.On December 28, 2000, after lower-than-expected sales during the Christmas season, the company announced it would cease operating, close its remaining 250 retail outlets, and lay off its 37,000 employees. All stores closed within weeks of the announcement.

The subsequent liquidation was at the time the largest retail liquidation in American history (this would be later surpassed by the 2009 and 2018 store closures of and). Roger Goddu, Montgomery Ward's CEO, received an offer from JCPenney to become CEO, but he declined under pressure from GE Capital.

One of the last stores to close was the, location in which the human resources division was located. All of Montgomery Ward was liquidated by the end of May 2001, ending a 129-year enterprise.Termination of pension plan. This section does not any. Unsourced material may be challenged and.Find sources: – ( September 2019) In 1999, Montgomery Ward completed a standard termination of its $1.1 billion employee pension plan (Wards Retirement Plan WRP and Retired/Terminated Associate Plan RTAP), which at that time had an alleged estimated surplus of $270 million. The termination of the pension plan included 30,000 Wards retirees and 22,000 active employees who were employed by Wards in 1999. According to tax rules at that time (to avoid paying a 50% federal excise tax on the plan's termination), Wards then placed 25% of the plan's surplus into a replacement pension plan, and paid federal tax of just 20% on the balance of the surplus. The final result: the estimated remaining $25 to $50 million of the employee pension plan surplus went to Wards free of income taxes, because the company, which was in Chapter 11 bankruptcy proceedings, had huge operating losses.

In reality, Wards received an alleged estimated $25 to $50 million for ending the employee pension plan and avoided paying hundreds of thousands in yearly pension premiums to the. Employees and retirees vested in the pension plan were given a choice of receiving an from an insurance company or a lump sum payment.Distribution centers Five of the Seven massive catalog distribution centers Montgomery Ward built between 1921 and 1929 remain. Four have been subject to renovations for and the buildings are perhaps the most tangible legacy of Montgomery Ward.

Two others have been demolished for various types of redevelopment. In, the 1925 warehouse, an eight-story, 1.3-million-square-foot (120,000 m 2) building at 1800 Washington Blvd. Southwest of downtown Baltimore, now known as Montgomery Park, has been restored for office use.

It has a with a green roof, storm water reutilization systems, and extensive use of recycled building materials. It was listed on the National Register of Historic Places in 2000 as the. The eight-story facility at West 7th St and Carroll was built in 1928 to replace the previous operation in a former assembly plant across the street.

In its history, the warehouse survived a flood in 1949 that reached the second floor and a direct hit from. After the demise of the company, developers renovated the structure as a mixed-use condominium project and retail center known as. The, center at NW 27th and Vaughn, ceased operation as a warehouse in 1976. A developer purchased the property in 1984 and renamed it, converting it for offices making it the second-largest office building in Portland. The distribution center at St. John Street and North Belmont Boulevard houses the Super Flea flea market.

The (just outside Albany) catalog distribution center on Route 32 was also built in 1929. It did later house a store as well, and was renovated after some time vacant into office space, now known as the Riverview Center. The, center at 1450 University Ave West was the fourth of the distribution centers to be built and employed up to 2,500 employees in the 1920s. It had nearly 1.2 million square feet (110,000 m 2) or approximately 27 acres under roof, making it the largest building in St.

Paul at the time. The last remaining section of the original building was demolished in 1996. The site was redeveloped as a shopping center called Midway Marketplace.

The, facility, constructed in 1923, was an eight-story 950,000-square-foot (88,000 m 2) structure of reinforced concrete frame that was the largest industrial building in Oakland. After years of community organizing that urged city leaders to either demolish or re-purpose the site, despite opposition by preservation groups, the building at 2875 International Boulevard was demolished in 2003.

It has been replaced by the Education Center, an elementary school.As online retailer At its height, the original Montgomery Ward was one of the largest retailers in the United States. After its demise, the familiarity of its brand meant its name, corporate logo, and advertising were still considered valuable intangible assets. In 2004, catalog marketer Direct Marketing Services Inc. (DMSI), an Iowa-based company, purchased much of the assets of the former Wards, including the 'Montgomery Ward' and 'Wards' trademarks, for an undisclosed amount of money.DMSI applied the brand to a new online and catalog-based retailing operation, with no physical stores, headquartered in. DMSI then began operating under the Montgomery Ward branding and managed to get it up and running in three months. The new firm began operations in June 2004, selling essentially the same categories of products as the former brand, but as a new, smaller catalog.DMSI's version of Montgomery Ward was not the same company as the original. The new company did not honor its predecessors' obligations, such as gift cards and items sold with a lifetime guarantee.

David Milgrom, then president of the DMSI-owned firm, said in an interview with: 'We're rebuilding the brand, and we want to do it right.' In July 2008, DMSI announced it was on the auction block, with sale scheduled for the following month. On August 5, 2008, the catalog retailer purchased DMSI.

Swiss Colony—which changed its name to Inc. On June 1, 2010—announced it would keep the Montgomery Ward catalog division open. The website launched September 10, 2008, with new catalogs mailing in February 2009. A month before the catalog's launch, Swiss Colony President John Baumann told the retailer might also resurrect Montgomery Ward's Signature and Powr-Kraft.

In July 2012, to augment its vast selection, Montgomery Ward started promoting several exclusive new brands in its Early Fall 2012 catalog and on its website, including Apothecarie Collection, Devonshire Collection, and Elysian Forest Collection furniture, Chef Tested kitchen products, Color Connection window treatments, Comfort Creek towels and sheets, Freshica shoes, and Sleep Connection bedding. See also. (numerous buildings).References Notes. Robertson, Patrick (November 8, 2011).: Bloomsbury Publishing.

Retrieved May 20, 2014. Montgomery Ward.

Retrieved May 20, 2014. City of Chicago. Retrieved May 20, 2014. April 15, 2008.

Retrieved May 20, 2014. Horne, Louther (April 30, 1944). Retrieved May 20, 2014. The seizure by troops on Wednesday of the Chicago units of Montgomery Ward Co., second largest of the country's merchandising corporations, has raised a Central West storm of criticism of President Franklin D. Roosevelt's action among business and industrial leaders and the usual Republican denouncers of the national Administration. Retrieved May 20, 2014. Emerson, Frank D.

(January 1, 1956). Villanova Law Review. Retrieved May 20, 2014., 25 October 2014. Retrieved on 8 December 2017., Retrieved on 8 December 2017. Talley, Jim; Herzog, Carl (July 12, 1985). Retrieved May 20, 2014. Aldrich, Dave.

Pleasant Family Shopping. Retrieved May 20, 2014. Talley, Jim (November 1, 1985). Sun Sentinel. Retrieved February 11, 2013. Rosenberg, Joyce M.

Retrieved January 28, 2019. The New York Times. August 3, 1999.

Retrieved April 8, 2018. TELEVISIONARCHIVES (October 28, 2009).

Retrieved March 14, 2018 – via YouTube. December 29, 2000. Retrieved May 20, 2014. Retrieved May 20, 2014. Montgomery Park.

Retrieved May 20, 2014. July 9, 2010. Retrieved May 20, 2014. Fort Worth Architecture. Retrieved May 20, 2014. Fort Worth Architecture.

Retrieved May 20, 2014. Montgomery Plaza. Retrieved May 20, 2014. Retrieved May 20, 2014. December 27, 2007, at the.

Naito Development. Retrieved May 20, 2014. Retrieved May 20, 2014. Millett, Larry (September 15, 1996). Twin Cities Then and Now. Minnesota Historical Society Press.

Retrieved May 20, 2014. League for Protection of Oakland's Architectural and Historic Resources v.

Electronics

Oakland, (February 10, 1997). Collaborative for High Performance Schools. Retrieved May 20, 2014.

^ Carpenter, Dave (December 10, 2006). Retrieved May 20, 2014. Tierney, Jim (August 8, 2008). Multichannel Merchant.

Order Status

Retrieved May 20, 2014. Harrington, Gerry (January 14, 2009). Retrieved May 20, 2014. Retrieved May 20, 2014.Further reading. Boorstin, Daniel J. Montgomery Ward's Mail-Order Business'. Chicago History.

Montgomery Wards Zero Manual Pdf

Pp. 142–152. Latham, Frank B. 1872–1972: A Century of Serving Consumers. The Story of Montgomery Ward.External links Wikimedia Commons has media related to.